What is Character.AI?

Character.AI is an artificial intelligence (AI) chatbot that lets you create digital characters and interact with them via text, voice messages and calls. You can create an avatar for your AI character as well as a distinct voice, and you have the option to make your character public for others to chat with. You can interact with characters designed by other people, including characters in the likeness of popular fictional characters or famous people. Online messaging and a group chat feature also lets you chat with other people and AI characters.

Because Character.AI allows anyone to create their own chatbot, and it includes NSFW or ‘not safe for work’ filters when searching for chatbots, there is a risk that young people could encounter content that is not age appropriate. It is also important to be aware that AI chatbots may say things that are inaccurate or harmful.

Character.AI is marketed as ‘AI that feels alive’ and is owned and operated by Character Technologies based in California, USA.

For more information about the risks of AI chatbots and companions for children and young people, see our online safety advisory.

Website: character.aiExternal link

Apps: Android appExternal link, Apple iOS appExternal link

How do people use Character.AI?

Learn more about the benefits and risks associated with how people use AI chatbots like Character.AI.

Character.AI is used for: in-app purchasing, live streaming, messaging/online chat, video calling and voice chat.

How can you report online abuse or remove someone from a group chat?

These links are provided by Character.AI:

• Report or flag content, characters and other usersExternal link
  An overview of Character.AI’s reporting tools, including how to flag messages, group chats or characters that violate the terms of service.
• Remove someone or leave a group chatExternal link
  How to remove someone from a group chat or leave the chat.

How can you protect your personal information?

This link is provided by Character.AI:

• Privacy policyExternal link
  The types of data that Character.AI collects, how this is used and which third parties have access to it.

Key safety links

These links are provided by Character.AI:

• Terms of serviceExternal link
  The terms you agree to when you use Character.AI.
• SafetyExternal link
  Information on Chararcter.AI’s processes, content moderation policies and how they train language models.
• Help and supportExternal link
  Useful links, including FAQs, for Character.AI users.